How we can help with your TAC funeral claim

You are free to call Crane Funerals any time you need help with arranging a TAC funeral, and guidance through the various forms and information needed to claim for a funeral paid by the TAC.

We can help you secure support with funeral costs and counselling services. We can also work with the TAC to help find out eligibility for financial support for dependants. Our aim as with all our funerals, is to make the process as easy for you as possible with all the TAC funeral claims we handle.

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There are only a few instances where liability may be in question

Support with Family Counselling

The TAC can pay for family counselling services. This benefit is available to the spouse or partner, parents, children, grandparents, brothers and sisters of the person who has died.

Support for Dependent Spouse or Partner

If your spouse or domestic partner was contributing to your family’s income or caring for your children, the TAC can provide some financial support to help you cope. A “domestic partner” is a person who is in a registered relationship with the person or who is living as a couple with the person (regardless of their gender). The benefit you receive will depend on what your partner’s responsibilities were before the accident:

Lump sum payment

We can pay a one-off lump sum benefit. The amount will depend on the person’s age, family circumstances or any prior impairment payments.

As well as a lump sum payment,

a dependent partner may receive a fortnightly benefit and/or support at home.

Support for Dependent Children

If both parents, a sole parent or a supporting parent died in the accident, payments can be made for the dependent children of the deceased:

Lump sum payment
A dependent child is defined as being under 16 years of age, or aged 16 to 25 years and a full-time student, but does not include a child who has a spouse or partner. If there is more than one dependent child, this lump sum will be divided equally between the dependent children.

Fortnightly payment
We can pay the legal guardian each week for each dependent child under 16 years of age, or aged 16 to 18 years and a full-time student.

Education allowance
We can pay a yearly education allowance to the legal guardian for each full-time student, up to 18 years of age.

Travel and Accommodation Expenses

TAC can pay a certain amount to cover the reasonable cost of travel and accommodation for immediate family members to go to the funeral. The family member/s lives more than 100kms from the place where the funeral, burial or cremation is held.

Some Other Points to Consider

– The blood alcohol level of the driver has no effect on the TAC funeral claim.

– If a person dies from natural causes at the wheel of their vehicle, they likely will not have a claim. The TAC must be satisfied that the death was as a direct result of a transport accident. They pursue evidence, such as an autopsy/coroner’s report or medical reports, before making their decision.

– The TAC is not able to accept a claim for accidents that occur in vehicles that have never been registered. Also, if the vehicle was once registered but has been unregistered for at least 12 months, then the injured or deceased owner may have no entitlement to claim.

– If the vehicle was not registered at the date of accident, the TAC will accept liability if the accident occurred in a public place, on a public highway or on public property and the vehicle was:

*Usually garaged in Victoria
*Not exempt from registration

Funeral and Dependency Claim Form

Crane Funerals will fill out this form for you after liaising with the TAC regarding certain details of the deceased and the accident, and the funeral claim number

Dependants Statutory Declaration Form

Please use this form to tell the TAC who the deceased person’s dependants are

Dependants Acknowledgement Form

Please use this form to let the TAC know the school, university or tertiary institution enrolment of the deceased person’s dependant children:

Clients appreciate
our warmth & care

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I first went to Bare funerals after Dad passed, it wasn’t great, I knew I needed someone else. Someone professional and caring, that could help. Damian was recommended to us through a mutual friend of a friend and we never looked back. Caring, thoughtful, professional and that is just a few superlatives. You will not regret having Damian care for your loved one and being part of your family. I cannot speak more highly of him. Thank you Damien.
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Rob Lynch
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Damian seamlessly arranged my Mum's funeral in 2023, so when my husband passed away on New Year's Eve 2025 I didn't hesitate to ask Damian to arrange his funeral. Damian came to meet with us on New Year's Day, and the arrangements and service iteself all went very smoothly. Damian is kind, easy to deal with, and very professional. I loved that we could use this small local company with the personal touch to support us at such a difficult time. Thanks Damian.
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Hil Johnson
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very kind…and good service
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Yong fui Chin
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Damian and his wife Kelky were very professional and helpful when they organised my mum’s funeral, they are very nice, friendly and patient. They responded to my enquiry instantly and provided valuable suggestions. I am very appreciated for their service and support.
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Xia Yuan
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We have used Crane Funerals twice now and we found Damian and his team to be kind, sensitive and also efficient. The second time it was such a comfort to us to know we were in good hands. We highly recommend Crane Funerals.
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Irena Krol
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Thank you to Damian & team for the fabulous farewell for our love one. The compassion you showed to us all was much appreciated at a difficult time. From Denis’s family.
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Nic Baker
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We are so appreciative of Damian and Kelly from Crane Funeral Services. I entrusted Damian and his team to provide funeral services for our late sister. Damian and his wife, Kelly, are very helpful and compassionate individuals who genuinely care about others. Additionally, Kelly is proficient in Mandarin Chinese. It was their meticulous care and assistance that saw me through the most challenging times. Damian and his team are highly professional and adept at listening to our needs. With their assistance, we were able to resolve all issues in a short period. I am very satisfied with all the services provided by Damian and his team throughout the entire funeral process. I highly recommend Crane Funerals to anyone in need of such funeral services.
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Xing Alex
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We appointed Damian as our funeral director for my friend son’s funeral. As they are from oversea and Chinese background, they are very lucky to have Damian wife (Kelly)can speak Mandarin. Damian and his wife are very helpful and able to help us settle everything in a short period of time. During such a difficult time and with so many decisions to make, Damian and Kelly at Crane Funerals was just fabulous! They made things simple and stress-free. They are empathetic, caring and very attentive. Damian and his team were amazing. Very professional as well as very caring for the needs of the family I was very happy with all that Damian provided before, during and after the funeral. I would highly recommend Crane Funerals to anyone needing such a service.
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Angie Ng
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We are so appreciative of Damian and Kelly from Crane Funeral Services. They provide a personalised service in the calmest, most considerate manner and helped us organise the Buddhist part of the ceremony too. We highly recommend entrusting your loved one to their care.
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Sandra Neoh
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Damián and Kelly were so amazing to deal with. We were all in a state of shock at our late mum’s passing and relied on Damian for assistance throughout. He guided us through what was essentially a blend of Western and Eastern Buddhist service. Nothing was too difficult for Damian. He was always ready to help and ready to make changes to suit the family. Kelly was also amazing and helped us organise the Buddhist aspects to the funeral. Our family and I are ever so grateful for all your assistance on this very important day for the family. You have excelled and made the day run smoothly for us. My family and I highly recommend Crane Funeral Services.
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LN Neoh