Privacy Policy - Crane Funerals

Who we are

Our website address is: https://cranefunerals.com.au.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Clients appreciate
our warmth & care

    
 
 
      Trustindex verifies that the original source of the review is Google. I first went to Bare funerals after Dad passed, it wasn’t great, I knew I needed someone else. Someone professional and caring, that could help. Damian was recommended to us through a mutual friend of a friend and we never looked back. Caring, thoughtful, professional and that is just a few superlatives. You will not regret having Damian care for your loved one and being part of your family. I cannot speak more highly of him. Thank you Damien.
  
  Posted on Google  
 
    
   Rob Lynch 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Damian seamlessly arranged my Mum's funeral in 2023, so when my husband passed away on New Year's Eve 2025 I didn't hesitate to ask Damian to arrange his funeral. Damian came to meet with us on New Year's Day, and the arrangements and service iteself all went very smoothly. Damian is kind, easy to deal with, and very professional. I loved that we could use this small local company with the personal touch to support us at such a difficult time. Thanks Damian.
  
  Posted on Google  
 
    
   Hil Johnson 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. very kind…and good service
  
  Posted on Google  
 
    
   Yong fui Chin 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Damian and his wife  Kelky  were very professional and helpful when they organised my mum’s funeral, they are very nice,  friendly and patient. They responded to my enquiry instantly and provided valuable suggestions. I am very appreciated for their service and  support.
  
  Posted on Google  
 
    
   Xia Yuan 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We have used Crane Funerals twice now and we found Damian and his team to be kind, sensitive and also efficient.  The second time it was such a comfort to us to know we were in good hands.  We highly recommend Crane Funerals.
  
  Posted on Google  
 
    
   Irena Krol 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Thank you to Damian & team for the fabulous farewell for our love one.  The compassion you showed to us all was much appreciated at a difficult time. From Denis’s family.
  
  Posted on Google  
 
    
   Nic Baker 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We are so appreciative of Damian and Kelly from Crane Funeral Services. I entrusted Damian and his team to provide funeral services for our late sister.   Damian and his wife, Kelly, are very helpful and compassionate individuals who genuinely care about others.   Additionally, Kelly is proficient in Mandarin Chinese.   It was their meticulous care and assistance that saw me through the most challenging times. Damian and his team are highly professional and adept at listening to our needs.   With their assistance, we were able to resolve all issues in a short period. I am very satisfied with all the services provided by Damian and his team throughout the entire funeral process.   I highly recommend Crane Funerals to anyone in need of such funeral services.
  
  Posted on Google  
 
    
   Xing Alex 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We appointed Damian as our funeral director for my friend son’s funeral. As they are from oversea and Chinese background, they are very lucky to have Damian wife (Kelly)can speak Mandarin. Damian and his wife are very helpful and able to help us settle everything in a short period of time. During such a difficult time and with so many decisions to make, Damian and Kelly at Crane Funerals was just fabulous! They made things simple and stress-free. They are empathetic, caring and very attentive. Damian and his team were amazing. Very professional as well as very caring for the needs of the family I was very happy with all that Damian provided before, during and after the funeral. I would highly recommend Crane Funerals to anyone needing such a service.
  
  Posted on Google  
 
    
   Angie Ng 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We are so appreciative of Damian and Kelly from Crane Funeral Services. They provide a personalised service in the calmest, most considerate manner and helped us organise the Buddhist part of the ceremony too. We highly recommend entrusting your loved one to their care.
  
  Posted on Google  
 
    
   Sandra Neoh 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Damián and Kelly were so amazing to deal with. We were all in a state of shock at our late mum’s passing and relied on Damian for assistance throughout. He guided us through what was essentially a blend of Western and Eastern Buddhist service. Nothing was too difficult for Damian. He was always ready to help and ready to make changes to suit the family. Kelly was also amazing and helped us organise the Buddhist aspects to the funeral. Our family and I are ever so grateful for all your assistance on this very important day for the family. You have excelled and made the day run smoothly for us. My family and I highly recommend Crane Funeral Services.
  
  Posted on Google  
 
    
   LN Neoh

I first went to Bare funerals after Dad passed, it wasn’t great, I knew I needed someone else. Someone professional and caring, that could help. Damian was recommended to us through a mutual friend of a friend and we never looked back. Caring, thoughtful, professional and that is just a few superlatives. You will not regret having Damian care for your loved one and being part of your family. I cannot speak more highly of him. Thank you Damien.

Rob Lynch

Damian seamlessly arranged my Mum's funeral in 2023, so when my husband passed away on New Year's Eve 2025 I didn't hesitate to ask Damian to arrange his funeral. Damian came to meet with us on New Year's Day, and the arrangements and service iteself all went very smoothly. Damian is kind, easy to deal with, and very professional. I loved that we could use this small local company with the personal touch to support us at such a difficult time. Thanks Damian.

Hil Johnson

very kind…and good service

Yong fui Chin

Damian and his wife Kelky were very professional and helpful when they organised my mum’s funeral, they are very nice, friendly and patient. They responded to my enquiry instantly and provided valuable suggestions. I am very appreciated for their service and support.

Xia Yuan

We have used Crane Funerals twice now and we found Damian and his team to be kind, sensitive and also efficient. The second time it was such a comfort to us to know we were in good hands. We highly recommend Crane Funerals.

Irena Krol

Thank you to Damian & team for the fabulous farewell for our love one. The compassion you showed to us all was much appreciated at a difficult time. From Denis’s family.

Nic Baker

We are so appreciative of Damian and Kelly from Crane Funeral Services. I entrusted Damian and his team to provide funeral services for our late sister. Damian and his wife, Kelly, are very helpful and compassionate individuals who genuinely care about others. Additionally, Kelly is proficient in Mandarin Chinese. It was their meticulous care and assistance that saw me through the most challenging times. Damian and his team are highly professional and adept at listening to our needs. With their assistance, we were able to resolve all issues in a short period. I am very satisfied with all the services provided by Damian and his team throughout the entire funeral process. I highly recommend Crane Funerals to anyone in need of such funeral services.

Xing Alex

We appointed Damian as our funeral director for my friend son’s funeral. As they are from oversea and Chinese background, they are very lucky to have Damian wife (Kelly)can speak Mandarin. Damian and his wife are very helpful and able to help us settle everything in a short period of time. During such a difficult time and with so many decisions to make, Damian and Kelly at Crane Funerals was just fabulous! They made things simple and stress-free. They are empathetic, caring and very attentive. Damian and his team were amazing. Very professional as well as very caring for the needs of the family I was very happy with all that Damian provided before, during and after the funeral. I would highly recommend Crane Funerals to anyone needing such a service.

Angie Ng

We are so appreciative of Damian and Kelly from Crane Funeral Services. They provide a personalised service in the calmest, most considerate manner and helped us organise the Buddhist part of the ceremony too. We highly recommend entrusting your loved one to their care.

Sandra Neoh

Damián and Kelly were so amazing to deal with. We were all in a state of shock at our late mum’s passing and relied on Damian for assistance throughout. He guided us through what was essentially a blend of Western and Eastern Buddhist service. Nothing was too difficult for Damian. He was always ready to help and ready to make changes to suit the family. Kelly was also amazing and helped us organise the Buddhist aspects to the funeral. Our family and I are ever so grateful for all your assistance on this very important day for the family. You have excelled and made the day run smoothly for us. My family and I highly recommend Crane Funeral Services.

LN Neoh